Frequently asked questions

EasyFleet is a fleet management platform built for fleets across Europe. It keeps one record per vehicle: handovers, damage, trips, fines, parking, fuel, maintenance and costs.

That record is filled from three places: the operator app for handovers, the driver app, and a web admin panel where the office runs the fleet.

Companies whose vehicles change hands often, or whose costs are hard to trace back to a vehicle and a driver. It is built for fleets in staffing, last-mile delivery, service and passenger transport. There is no minimum fleet size.

A tracking system shows where a vehicle is. EasyFleet also records what happens to it: who took it, in what condition, which fine belongs to which driver, what parking, fuel and repairs cost. Location is one part of the record, not the whole of it.

Not for the office. The admin panel runs in your web browser, and the operator and driver apps are on the App Store and Google Play: download the apps.

The driver app runs in five languages: English, Dutch, German, Polish and Bulgarian. The admin panel runs in four. Vehicle contracts can be translated into many more languages before a driver is asked to sign one.

Yes. Handovers, damage detection, live tracking, fuel, maintenance and costs are not tied to one country, and the driver app speaks English, Dutch, German, Polish and Bulgarian. A few features follow Dutch rules today: CJIB fines, APK, municipal parking zones and the Belastingdienst’s rules for mileage registration. Tell us in the demo where your vehicles run and we will say plainly what works there.

The admin panel updates itself; there is nothing to install. New versions of the apps arrive through the App Store and Google Play.

Your price follows how your fleet runs. Tell us about it and you get a clear, written quote within two working days that shows what you pay and what is included. Four things shape the price:

• How many vehicles you run, and how often they change hands
• Which capabilities you switch on
• Whether you need our hardware
• What has to be connected, such as existing trackers, fuel cards or accounting

Yes. A pilot period is possible on request. We usually start with a demo on your own vehicles and costs, and agree the pilot from there.

No. There is no lock-in, and you can cancel monthly.

No. EasyFleet works for a handful of vehicles as well as for a larger fleet.

Book a demo. We show EasyFleet with your own vehicles and costs, and you receive a written quote within two working days. Once you agree, we set up your account.

No. At the start we load your vehicles and drivers into EasyFleet for you.

By phone and by email on working days, in Dutch or English. The admin panel also has built-in tutorial videos.

The driver app has a training academy with courses, lessons and quizzes. You can load your own courses into it, for example your vehicle rules or safety instructions.

Only for video telematics. Everything else runs on the phones your team already carries, on the connection built into many newer vehicles, or on the trackers you already own. You can use our device, keep your current trackers, or run EasyFleet with no hardware at all.

Yes, for many cars and vans built since 2020. These vehicles already report to their manufacturer, and with the owner’s permission EasyFleet reads mileage, location, fuel or charge level, and service and warning alerts through that connection. No device is fitted. What is shared depends on the make and model, so we check your vehicles with you in the demo.

Yes. The vehicle record stores the provider and device of each tracker, so EasyFleet is not tied to one supplier. Tell us which trackers you use and we will go through them with you in the demo.

Our camera unit, with a road-facing and a cabin-facing camera. Each event comes with the video clip, the location and the G-force, so you review the footage instead of arguing about what happened.

iPhone and Android. Both apps are on the App Store and Google Play (download the apps), and the damage scan runs on an ordinary smartphone.

Three things: dents, scratches, and missing or broken parts. Each finding is marked on the vehicle’s record at the handover, with the date and the name of the person who recorded it.

Glass damage and tyre condition are not covered today, and nothing underneath the vehicle or inside the cabin is either. Your operator still records those by hand in the same checklist.

Capture does. An operator can complete a whole handover with no connection, and the images upload once the phone is back online. The analysis runs in the EU cloud, so the findings appear when the upload finishes.

No. The operator app guides the person doing the handover around the vehicle on an ordinary smartphone. There is no scanning gate or rig to install at your depot.

A fine is read when it arrives and matched to the vehicle, and the handover record shows who was driving at that moment. The driver sees the fine with the official notice in the driver app and can pay it there. Fines can also be paid automatically, and the charge-back is kept on the vehicle’s cost record.

Yes. Once a vehicle is parked, the driver gets a notification asking whether to park there, and one tap reserves the bay. Drivers can also find a zone on a map and request a session from the driver app, with approval set per driver. Parking permits are tracked, with an alert before one expires.

Receipts and fuel-card transactions land on the vehicle’s record. Each vehicle’s consumption is compared with its own normal range, and a refuel that does not fit is flagged by AI. Fuel can also be paid automatically and booked to the vehicle.

Yes, on connected vehicles. Trips are logged from the vehicle, the driver marks each trip as business or private, and the records are kept for seven years.

Each vehicle has its service history and the next service due, by date and by distance. APK dates sit on a calendar with reminders. Defects reported from the field go through garage quotes to the repair, and the cost lands on the vehicle.

It answers questions in plain language across your records: maintenance, insurance, accidents, fuel, vehicle data and the manufacturer’s manual. It can also prepare a list or report for you to export.

No. Tachograph data is outside what EasyFleet does today. If your fleet needs it, keep your current tachograph solution alongside EasyFleet.

In the EU. It is processed and stored there, under the GDPR.

Yes, whenever you ask for one. You do not need to be a large account to get it.

Yes. Lists and reports export to Excel.

You receive a full export of your data, and we then delete it from EasyFleet.